FAQ

6 sixes FAQ — Answers to Your Questions

From withdrawals to cricket betting, slot RTP to the VIP program — this page has detailed answers to the most frequently asked questions about 6 sixes. Whether you are new or experienced, you will find something useful here.

৳500 Minimum Withdrawal
1 Hour Withdrawal Time
24/7 Live Support

Withdrawal Questions

At 6 sixes, withdrawal requests are usually processed within 1 hour. This timeframe applies to all mobile wallets — bKash, Nagad, Rocket and Upay. Every effort is made to process bank transfers quickly as well. Make sure your account is verified and that the name on your withdrawal method matches the name on your 6 sixes account.

The minimum withdrawal amount at 6 sixes is ৳500. No withdrawal request below this amount can be accepted. The minimum deposit is ৳100, so even after a successful deposit, make sure your account balance is sufficient for a withdrawal. This limit applies to bKash, Nagad, Rocket, Upay and bank transfers.

Yes, withdrawals at 6 sixes are available 7 days a week, 24 hours a day. Payment processing does not stop at night or on Fridays and Saturdays. However, bank transfers may be slightly delayed at night or on holidays due to the bank's own operating hours. Mobile wallets like bKash and Nagad generally do not have this delay.

Yes, but you must meet the required wagering conditions before withdrawing bonus funds. For example, the welcome bonus gives a 100% bonus up to ৳10,000, and you must wager the bonus amount 10 times. If you deposit ৳1,000 and receive ৳1,000 in bonus, you must place a total of ৳10,000 in bets before withdrawing. Full details on bonus withdrawal rules can be found in the Terms and Conditions.

No. At 6 sixes, withdrawals can only be made to a wallet or bank account registered in your own name. This rule is strictly enforced for security reasons and to prevent financial fraud. The name on your deposit and withdrawal method must match the name registered on your 6 sixes account.

Account Questions

No. Each player is allowed only one 6 sixes account. If a person is found to have multiple accounts, those accounts may be cancelled and balances forfeited. Attempting to open multiple accounts from the same device, IP address or payment method may also result in account suspension. Always use a single account for responsible play.

To change core details such as your name or date of birth, contact the 6 sixes support team via live chat or email — your identity will be verified before any change is made. The same process applies for updating your mobile number or email address. Keep your account information accurate and up to date to avoid any issues with payment processing.

Go to the 6 sixes Login page and click the "Forgot password?" link. An OTP will be sent to your registered mobile number or email, which you can use to set a new password. If you still have trouble, contact us directly via live chat. Use a strong password to keep your account secure and do not share it with anyone.

The minimum age for all casino and betting activity at 6 sixes is 21. Your date of birth is checked at registration and may be further verified with an ID document. Opening an account or playing games by anyone under age is strictly prohibited. To learn more about responsible gaming, read the Responsible Gaming page.

Yes. You can log in to your 6 sixes account from any device. When logging in from a new device for the first time, a verification code may be sent to your mobile or email for security purposes. Using the 6 sixes App gives you quick and easy access to your account on a smartphone. If you are logged in on multiple devices at the same time, stay alert to keep your account secure.

Cricket and Sports Betting

If a match is abandoned due to rain or any other reason and no result is declared, the bet is generally considered void and the stake is returned. However, if a result is determined under the Duckworth-Lewis method under specific conditions, the bet may be settled. To learn more about 6 sixes betting rules, visit the 6 sixes Bet page.

A multi bet combines several selections and all of them must win. For example, if three selections have odds of 1.40, 1.50 and 1.70, the combined odds are 1.40 × 1.50 × 1.70 = 3.57 (approximately). A ৳100 stake would return ৳357 if all selections win. But if any one selection loses, the entire ৳100 is lost. Multi bets offer higher rewards but also carry higher risk.

Decimal odds are the simplest format. Total return = stake × odds. Example: Team A's odds are 1.65, Team B's are 2.30. If you place ৳500 on Team B and Team B wins, you get back ৳1,150 (profit ৳650); if Team A wins, you lose ৳500. Decimal 3.00 equals fractional 2/1 and American +200 — all three formats represent the same value. You can find more examples in the Cricket Betting Guide.

Yes, in-play or live betting is available at 6 sixes. After a match starts, odds continue to change and new markets open — such as runs in the next over, the next wicket, or the total innings score. Live betting is especially popular for T20 and BPL matches. Decisions need to be made quickly in live betting, so confirm your bet before the odds are locked.

Match Winner (who wins the match), Top Batsman, Total Runs Over/Under, Innings Runs and Man of the Match are the most heavily bet markets in BPL, IPL and T20 World Cup matches. In Bangladesh Tigers matches, Top Bowler and Opening Partnership markets are also popular. You can bet on all these markets here.

Slot Games

Most slot games have a free spins feature built in — it is usually triggered by landing 3 or more scatter symbols. At 6 sixes, bonus opportunities on slots are sometimes available as part of promotions, but a fixed number of free spins is not guaranteed — promotion terms may vary from time to time. Visit the Slots page to find out what kind of bonus rounds are available in each game.

RTP (Return to Player) is the theoretical percentage a slot returns over the long term. For example, Gates of Olympus has a maximum RTP of 96.50%, meaning an average of ৳96.50 may be returned per ৳100 wagered — but this is an average across millions of spins, not a guarantee for any single session. Higher RTP games generally return more over the long run, but also consider volatility when making your choice.

In a progressive jackpot game, a small portion of every bet is added to the jackpot pool, so the prize keeps growing. One lucky player can win the entire jackpot by hitting a specific combination or triggering a bonus round. After the jackpot is won, the pool resets and starts building again from zero. Progressive jackpot slots from multiple studios are available at 6 sixes.

Volatility or variance describes how a slot distributes its payouts. High volatility games pay out big wins less frequently, but the amounts can be very large — Wanted Dead or a Wild is one example. Low volatility games pay out smaller prizes more often. Players with a moderate budget can usually play longer on mid-volatility games. Check the volatility level of a game before you start playing.

Many slot games have a demo or free-play mode that lets you try the game without using real money. This is useful for new players who want to understand the rules and bonus features of a game. However, winnings from demo mode cannot be withdrawn. Check the individual game page at 6 sixes to see which games offer a demo mode.

VIP Program

The 6 sixes VIP Program has three tiers: Bronze, Silver, and Gold. Bronze members receive up to 0.4% weekly cashback, Silver members up to 0.8%, and Gold members up to 1.2%. Each tier comes with more advanced benefits and priority service. Full details of each tier's benefits are available on the 6 sixes VIP page.

Weekly cashback is calculated on your net losses for the week — that is, total losses minus total winnings. For example, a Silver member with a net loss of ৳20,000 in a week would receive ৳20,000 × 0.8% = ৳160 in cashback. This cashback is added to your account automatically each week and reflects the maximum rate for that tier.

By playing regularly and staying consistently active on your account, you can gradually be promoted to a higher tier. The 6 sixes VIP team reviews your activity and notifies eligible players of a promotion, either automatically or directly. Specific turnover thresholds are not published — overall activity is what counts.

In addition to weekly cashback, 6 sixes VIP members can receive priority payment processing, early access to special promotions, and dedicated customer support. These benefits are even more extensive at the higher Gold tier. Visit the 6 sixes VIP page to read the full details of the VIP experience.

Cashback is generally added to your account balance and can be withdrawn from there following the standard withdrawal rules. Cashback may or may not have separate wagering conditions attached — this depends on the terms of the promotion. Check with live chat or read the Terms and Conditions page for the latest rules.

Didn't find your answer? Ask us directly

If you did not find the answer to your question in this FAQ, the 6 sixes support team is always ready to help. Support is available in both Bengali and English.

Live Chat Support

Connect via live chat 7 days a week, 24 hours a day. Open the chat window from any page on the site and get instant help. Feel free to chat in Bengali.

Email Support

Contact us by email for detailed issues. Send your questions about your account, payments, or any technical matters to: